Faq’s

Faq’s

Make that loan Payment Provider

• This solution lets you spend on your own TDECU loans from non-TDECU records utilizing a outside debit card or banking account.

Just exactly exactly What stations can be obtained while using the TDECU Make a Payment Service?

The https://speedyloan.net/payday-loans-or next networks are available for building a re re payment to your TDECU loan using this solution:

• One-time Payment: produce re payment on line by going to tdecu.org/make-a-loan-payment
• Automated mobile System (IVR): Make a re payment over the telephone by calling 877.255.1400
• Member Care: Speak straight to a TDECU representative by calling 800.839.1154(A ten dollars charge relates)

Just exactly What information do i have to make use of this solution?

Anything you need may be the main Loan Account Holder’s:

• Loan account quantity
• Date of birth
• Final 4 digits of social safety number

• COMPANY ACCOUNTS ONLY: final 4 digits of company Account EIN
• BUSINESS ACCOUNTS ONLY: Use 00/00/0000 since the DOB

Take note: Comprehensive loan figures could be found by logging directly into Online & Cellphone Banking or by viewing your account that is monthly declaration.

Exactly what are some options that come with utilizing the Make a Payment Service?

This solution provides a few features that are helpful the capability to:

• Save debit bank or card account information for future usage
• Future-date loan re re re payments as much as five (5) times
• Final 4 digits of social safety quantity
• Post payments the day that is same planned prior to 6 p.m. CST
• Utilize the Make a Payment on line portal in English or Spanish
• View recent & pending re re payments in order to avoid duplicates
• Make re payments over the telephone by calling 877.255.1400
• Arranged payments that are recurring contacting TDECU Member Care at 800.839.1154

Exactly just What loan types may be paid utilizing the Make a Payment Service?

All loans, except charge cards, less than 60 days delinquent by which you would be the primary or joint may be compensated by using this solution.

Take note: which will make a charge card re re payment by using this solution, please phone Member Care at 800.839.1154

Can I make use of this solution if my loan is delinquent?

Loans must be lower than 60 days delinquent to make use of the TDECU create a Payment Service through tdecu.org/make-a-loan-payment, or through the solutions automated tele phone system.

Take note: If financing has ended 60 times delinquent, please get in touch with TDECU Loan Resolutions at 800.839.1154

We received a mistake saying – “Your account quantity may not be confirmed. Please search for mistakes and resubmit” – what went wrong?

Wrong information may have now been entered. Please be aware, you need to sign in along with your loan that is specific account – maybe perhaps not your user number. Loan account numbers could be positioned by logging directly into Online & Cellphone Banking or by viewing your account that is monthly declaration.

In the event that you continue steadily to experience dilemmas please contact TDECU Member Care at 800.839.1154

Are partial payments accepted?

Yes. You are able to a payment that is partial your TDECU loan with the Make a Payment Service.

Are principal-only payments accepted?

No. At the moment principal-only repayments are not able to be prepared making use of this service.

Could I make use of my TDECU Debit Card or checking/savings account to create a repayment?

No. Re re Payments designed to a TDECU Loan from the TDECU Debit Card or checking/savings records aren’t permitted making use of this solution.

A loan can be paid by you utilizing your TDECU account by simply making a transfer through on the web or Cellphone Banking, by calling Member Care at 800.839.1154 or by going to any TDECU Member Center.

How do the status is checked by me of my payment?

To test the status of a re re payment just log on to the One-time Payment portal on tdecu.org/make-a-loan-payment, then pick the “Recent/Pending Payments” choice at the very top right corner regarding the display to see the status of one’s past re re payments.

Am I able to cancel my re payment after it really is submitted?

Just payments in a ‘pending’ status could be terminated when submitted.

Please be aware: Please touch base to TDECU Member Care at 800.839.1154 for support in cancelling a payment that is pending.

Can a Credit is used by me Card to produce a repayment applying this solution?

No. The capability to make re re payments using credit cards are not provided. Nevertheless, you could make a repayment making use of the payment that is following:

• Debit card
• One-time ACH transfer from another institution that is financial

Alternatively, you may make a repayment to your TDECU loan by moving funds from your own TDECU account through TDECU’s on the web & Cellphone Banking, Maxine telephone banking solutions or by establishing a transfer that is recurring visiting a part Center or calling Member Care at 800.839.1154.

May I schedule my re re payment for the future date?

Yes. Re re Payments presented through the produce a Payment Service might be future-dated up to five (5) times.

Am I able to setup recurring repayments making use of this solution?

Yes. It is possible to setup recurring re re re payments to your TDECU loan from another standard bank by calling TDECU Member Care at 800.839.1154.

Can there be a restriction towards the buck quantity i could spend making use of this solution?

Yes. Loan payments are limited by $5,000 making use of this solution.

Can there be a limitation into the range re re re payments I am able to make applying this solution?

No. Only at that time, there are not any restrictions to your amount of re re payments which can be made by using this solution.

I be able to use the TDECU Make a Payment Service while outside of the United States if I am traveling out of the country, will?

Yes. This solution could be accessed through the locations that are following

United states, U.S. Territories, Belgium, France, Germany, Hungary, Italy, Japan, Korea, Latvia, Mexico, Netherlands, Poland, Portugal, Romania, Spain, Turkey, and Ukraine

Take note: whenever planing a trip to places maybe maybe not in the above list, you may be limited from or not able to access this solution.